Behind the Work

Behind the Work: Civic Digital Services

A closer look at the thinking, design and execution behind Civic Digital Services.

A connected approach to government digital experiences focused on clarity, accessibility and operational follow-through.

The project

Municipal experiences often have two users: the resident who needs a clear public process and the employee who must receive, review and act on the information behind it.

This work brings both sides into the design process so the public interface stays simple without sacrificing the operational information the organization needs.

What the work demonstrates

The finished work reflects Mattgraphy’s approach: make the experience clear, keep the visual system intentional, and connect every creative decision to the way the final product will actually be used.

Featured project
Government

Civic Digital Services

Public-facing forms and internal tools designed to make municipal service easier to navigate.

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